Privacy Policy

1. Information We Collect

To process your travel reservations, visa applications, and flight tickets, Ghaith Travels Ltd collects personal information including:

• Full names, dates of birth, and gender (as listed on passports).
• Passport numbers, issue/expiry dates, and scanned copies.
• Contact details, including phone numbers, email addresses, and home addresses.
• Emergency contact names and relationships.
• Vaccination logs and health certificates (as required for Saudi visa entry).

2. How We Use Your Information

We process your data only for legitimate business and travel booking purposes, which include:

• Booking flight reservations and secure hotel rooms in Makkah and Madinah.
• Submitting visa applications to the Saudi Ministry of Hajj and Umrah.
• Issuing ATOL certificates and travel invoices.
• Sending important booking confirmations and flight updates.
• Providing on-ground assistance and transportation services during your pilgrimage.

3. Information Sharing

We do not sell, rent, or trade your personal data to third parties. We share your information only with essential travel suppliers involved in your itinerary:

• Airlines (for passenger manifests and ticketing).
• Hotels in Makkah and Madinah (for room check-in registry).
• The Ministry of Hajj in Saudi Arabia (for visa processing).
• Transport operators (for transfer scheduling).

4. Data Retention & Security

We implement strict electronic, physical, and managerial security procedures to protect your data from unauthorized access, modification, or disclosure.

Your personal data is retained only for as long as necessary to complete your travel arrangements and meet statutory tax, legal, and licensing requirements in the UK.

5. Your Rights (GDPR)

Under UK General Data Protection Regulation (GDPR) guidelines, you have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of any incorrect or incomplete information.
• Request erasure of your data once your travel is completed (subject to statutory record retention rules).
• Withdraw your consent to data processing at any time.

6. Cookies Policy

Our website uses cookies to improve your user experience, analyze site traffic, and optimize filters. You can choose to accept or decline cookies through your browser settings.

7. Contact Us

For any questions regarding this Privacy Policy or to exercise your data rights, please contact our Data Protection Officer at:

• Email: sales@ghaithtraveltourism.co.uk
• Phone: +44 7723 340833
• Office: Ghaith Travels Ltd, 80 Evington Rd, Leicester LE2 1QH, United Kingdom